Get your access
Monga is provided by your property manager or your landlord. If that is not yet the case, ask them to activate Monga for your home.
- Home
- Occupant
Occupants and tenants
A problem in your home? Monga takes care of it.
A leak, a power cut, a jammed lock: with the Monga app, you report your repair request in under a minute and follow every step, until the work is finished. The app is free for occupants.
Report a request
Four steps, from breakdown to repair.
Your request goes straight to your property manager, your condominium manager or your landlord. The Monga team takes it in hand and keeps you informed.
Report in under a minute
Log in to Monga App (opens in a new tab) and describe the problem. Your request is sent immediately.
Track in real time
Appointment booking, the tradesperson’s visit, completion of the work: you are notified at every step of your request.
Give your feedback
After the job, rate and review the work. Happy with the tradesperson? Add them to your favourites.
Why Monga
No more repair hassle, just peace of mind.
Request, quote, appointment, follow-up of the work and final report: the Monga team and its partner tradespeople take care of everything.
- Immediate handling and follow-up at every step by Monga’s experts.
- Requests reported at any time from the app, with the history of your jobs.
- Selected and audited tradespeople, rated by occupants after every job.
- A full report sent at the end of every job.
Every trade
From quick fixes to major works.
The Monga network has 4,700 partner tradespeople across every trade, all over France.
Water, heating and energy
Plumbing, heating, gas, energy renovation.
Electrics and equipment
Electrics, household appliances, intercom, access control, lifts.
Finishing works
Locksmithing, joinery, windows, painting, handyman jobs.
Structure and upkeep
Masonry, roofing, renovation, cleaning, pest control.
Frequently asked questions
Your questions as an occupant.
Monga is rated 4.9/5 on Google, with 388 reviews. Read the reviews (opens in a new tab)
Do I have to pay for the app?
No. The Monga app is free for occupants. It is provided by your property manager, your condominium manager or your landlord.
How do I get access to Monga?
Your access is created by your property manager or your landlord. If your home is not yet covered by Monga, talk to your property manager: they can contact us to sign up.
What work can I report?
Any technical issue: plumbing, electrics, heating, locks, joinery, household appliances, intercom and much more. The Monga network covers every trade, from quick fixes to major works.
What about emergencies?
Emergencies are handled 7 days a week. When your property manager has subscribed to the 24/7 on-call option, they are handled 24 hours a day, nights and weekends included.
Can I call on a tradesperson I liked again?
Yes. After the job, add the tradesperson to your favourites in the app so you can call on them again.
Need help with your request?
The Monga team answers your questions about a request in progress or about using the app.